Please try our “Live Chat” (bottom right of screen) as we will normally have agents online throughout the day and sometimes early in the mornings or late into the evening. Our agents are often managing multiple conversations so please be patient.  If the Live Chat is offline you can leave us a message which we aim to respond to within 24 hours (but often sooner).

Unfortunately we cannot offer telephone to individual parents, but if you have any questions or issues when using the site please contact us via Live Chat (or leave us a message) and we will get back to you.